Duc Thach, BComm - Business Information Systems
As a long time resident of Gravenhurst, I have seen many changes in and around our community and the region. Growing up working in a small family business, I understand firsthand the challenges that face small and medium size businesses in Muskoka. Always a difficult path to navigate, the balance between short term needs and long term viability is unique to each and every entrepreneur here. Muskoka Technology Services & Consulting aims to help business succeed in navigating these obstacles.
After completing my OSSD, I attended Ryerson University in Toronto where I received a Bachelor of Commerce degree, majoring in Business Information Systems.
During my time at Ryerson University, I worked as a call centre Technical Supervisor for Pizza Pizza Ltd. This assisted me, once an opportunity arose, to return home and enter Casino Rama as an I.T. Systems Operator, where my technical and support skills were further developed. Over the years, I gradually transitioned to positions as I.T. Systems Coordinator and I.T. Programmer Analyst, supporting both 3rd party Enterprise systems and custom in-house applications.
With my combination of education, life and work experience, it is my goal to assist local businesses find success. This ultimately will benefit the development of our community as a whole.
James Bisson, BAA in Journalism - Broadcasting
Senior Web Content Editor
I first began developing a serious interest in writing and editing in high school, just a few short years after I first met Duc. A weekly column with the town newspaper eventually led me to a spot in the Ryerson University Journalism program, where I earned a Bachelor of Applied Arts in Broadcasting and landed a job at The Canadian Press before graduation.
I have been fortunate enough to work in my dream job, writing and editing professionally for more than a decade. Working primarily in sports, I have covered dozens of major events around the world, including the 2010 Winter Olympics, the Stanley Cup, Major League Baseball and the National Basketball Association.
In recent years, I have used my extensive editing background to branch out into other ventures, including web content editing. Words are my passion - and working with Duc to ensure the best website content possible is the latest in a series of new challenges I welcome with vigor and enthusiasm.
When can you start?
We empathize with you
Muskoka Technology Services & Consulting Ltd (MTSC) knows the challenges that small and medium sized businesses face. We are here to help your business achieve its goals by maximizing the value of your human capital. When resources are limited, we will help ensure that you are getting the most from what you have and when you expand, it is the right time for you.
Proven experience at your service
MTSC offers over a decade of experience in the Hospitality, Restaurant, ATM Cash Handling and Gaming industries. The MTSC team has worked in front line service, application support, hardware support, retail auditing, software design and project management
Corporate knowledge customized for your needs
At MTSC, we know the keys to successfully growing business is strengthening your core competencies while improving internal processes to control costs. Ultimately, this results in providing your customers with a higher quality and memorable experience with you. MTSC focuses on complementing your operations by improving processes to increase productivity and efficiency.
Through enhanced FTE management, having more time to concentrate on what you do best allows you to control costs and grow your business without an accompanying offset in increased costs.
Below are just some of the industry leaders that we at MTSC have had the privilege of working with.